Please find below the questions our customers have asked. If you don't find what you are looking for, you can contact us directly via e-mail or phone through our contact page. Thank you!
What is a Watch Winder?
This question is answered here.
Are you going to sell other products than watch winders?
Of course! A lot of exclusive and incredible objects are in the works, but we can't tell you anything for now. Please subscribe to our newsletter on the footer of this page to be informed of new products release.
Do you accept custom product orders? Can I get a customized design?
We do accept custom design orders. Please contact us with your enquiry here. Adatte Design also provides a B2B creative and production service for more than 20 years for a wide variety of items from medium to large quantities. Visit our main website here.
Can I become a reseller?
Yes. Please contact us with your enquiry here.
I have seen your products selling on another online shop, can I purchase from them?
We have seen many e-shops steal our images and our works to resell on their website without authorization. Be aware. We are for now the only authorized dealers for the products shown on this site. As for now, NO OTHER SHOP IS AUTHORIZED TO SELL OUR PRODUCTS.
Shipping & Returns
Free shipping and returns worldwide. All products are automatically shipped worldwide via insured expedited shipping. You can return your product in original condition within 7 days of receipt. See conditions here.